Payment

The Buyer will make the payment upon receiving an order receipt notice. The Buyer may pay the products ordered at the post office, bank, FINA or by internet banking, payment order, credit and/or debit cards: MasterCard, Visa, Maestro.

Credit card payments are made using the WSPay payment system protected by the Secure Socket Layer (SSL) protocol. Before making any payments, the Buyer is required to fill out an online order form. If the Buyer is paying by e-banking/payment order, payment deadline is 48 hours. Following the expiry of that period, the Seller can not guarantee to have the ordered goods in the warehouse, nor the availability thereof.

Order processing will commence at the moment of receipt of the payment on the account of the Seller. If the payment is made after the expiry of the said deadline, and the goods are available, the delivery procedure will be initiated. If the goods are not available, any overpayments will be refunded (increased by the legal interest at the interest rate of the business bank managing the transaction account) within 30 days from payment day at the latest. The Buyer will be informed of transaction (price payment) execution.

 

CREDIT CARD PURCHASE SECURITY STATEMENT

Confidentiality of your information is protected and secured by using WSpay™ payment gateway. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128- bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer. This enables a secure data transfer of your information and prevents unauthorized data access during communication between user and WSpay™ payment gateway service and vice versa. WSpay™ payment gateway service and financial institutions (credit card houses) exchange data which is also protected from unauthorized access. Credit card numbers are not stored and are not available to unauthorized personnel.

 

DECLARATION ON THE USE OF WSPAY

Basic Botanikals d.o.o., Ilica 34, Zagreb, tax ID no. (OIB): 43752107828 (point of sale) uses WSPay for online payments.

WSPay is a safe online payment system, ensuring payment in real time, by credit and debit cards, as well as by other payment methods. WSPay ensures safe entry and transfer of entered card data to buyers and sellers alike, as confirmed by its PCI DSS certificate. WSPay uses an SSL certificate with 256-bit encryption and the TLS 1.2. cryptographic protocol as the highest security levels for data entry and transfer.

Delivery 

Delivery for Croatia is free for all orders over 300,00 HRK. For orders under 300,00 HRK delivery costs 30,00 HRK. Delivery usually takes between 2 and 5 business days, and between 3 and 7 business days for the islands.

We deliver via DPD.